SquadStack is an AI-powered customer experience and telesales platform designed to streamline outbound and inbound customer interactions. By integrating advanced voice AI agents with a network of skilled human telecallers, SquadStack enables businesses to scale operations efficiently. It serves industries such as BFSI, EdTech, e-commerce, and healthcare, delivering up to 60% cost savings while boosting conversions and customer satisfaction.

Key Features of SquadStack

• Humanoid AI Agents: SquadStack’s voice AI agents, trained on over 600 million conversations, handle sales, support, and collections with natural language processing and response times under 700 ms.
• Omnichannel Automation: The platform supports voice, SMS, email, and WhatsApp, with seamless AI-to-human handoffs to ensure a consistent customer experience.
• Real-Time Agent Assist: SquadStack provides live scripting, prompts, and objection-handling tools to support human agents, improving productivity and call quality.
• Automated Quality Checks: AI-driven audits evaluate calls across 23 parameters, ensuring compliance and reducing quality assurance costs.
• Multilingual Support: With models supporting over 135 languages and dialects, SquadStack delivers contextual fluency for industries like BFSI and EdTech.
• Enterprise-Grade Security: Adhering to ISO 27001, GDPR, and RBI standards, SquadStack ensures data security with encrypted pipelines and audit trails.

Why Choose SquadStack?

SquadStack stands out for its unique blend of AI automation and human expertise, eliminating the need for traditional BPO overheads like recruitment and training. Its usage-based pricing model, where businesses pay only for productive call minutes, ensures cost-efficiency and flexibility. The platform’s ability to handle complex, high-ticket sales processes and maintain compliance makes it ideal for enterprises seeking scalable, outcome-driven solutions.

How to Get Started with SquadStack

Starting with SquadStack is simple and tailored to business needs:

• Visit SquadStack and book a demo to explore its features and pricing plans.
• Create an account and integrate with your CRM or backend systems for seamless operations.
• Customize workflows for sales, support, or collections, choosing between AI-only or hybrid AI-human models.
• Leverage real-time analytics and daily reports to track performance and optimize campaigns.
• Contact the SquadStack team for dedicated support and tailored enterprise solutions.

SquadStack for Businesses

SquadStack is designed for fast-growing businesses and large enterprises in sectors like financial services, e-commerce, and EdTech. Its AI agents automate up to 80% of queries, while human telecallers handle complex interactions, ensuring personalized engagement. The platform’s analytics suite provides insights into conversion rates and customer satisfaction, helping businesses refine their strategies.

Conclusion

SquadStack is redefining customer engagement by blending AI-powered automation with human expertise. With features like humanoid AI agents, omnichannel support, and enterprise-grade security, SquadStack delivers scalable, cost-effective solutions for sales and support. Visit SquadStack today to discover how this platform can transform your customer experience and drive business growth.